March 11, 2020

IBU Appoints New General Manager Amid Rapid Growth

Michelle Legge

In response to rapid market expansion, IBU has appointed Sarah Drysdale as its new General Manager. Since launching in 2015, Insured by Us has seen continued growth through its partnerships in Australia and New Zealand. Despite the challenging environment, 2020 marks a watershed moment for the company, with new product releases expediting growth at scale.

As GM, Sarah Drysdale will oversee growth and operations while maintaining close links to key accounts. Sarah will continue to provide the stellar service and experience our existing underwriting partners, distribution partners and brands have come to expect.

Says Ben Webster, Founder of Insured by Us, “Sarah has brought her professionalism and operational expertise to all areas of our business. Her approach to managing processes and teams has been implemented with our core partners as well as internally across our Customer Success team and Customer Support teams.”

We’re excited about what’s ahead for Sarah and IBU as she takes on additional responsibilities to grow our product suite and expand into new markets.

– Ben Webster, Founder

Insured by Us has recently launched the latest version of its API-first travel insurance platform and has been growing policy sales through its close partnerships with underwriters. The new platform enables the rapid creation of new travel insurance products and brands.

“Sarah has been vital to the successful launch of our three key products Travel with Kit, Travel with Jane and Travel by Us last year. Through her customer-first approach, Sarah has developed deep domain knowledge about travel insurance and how it impacts our travellers, “ adds Ben Webster, Founder of Insured by Us.

With a significant investment in the new platform, Insured by Us will be expanding into New Zealand and South-East Asia over the next 12-18 months.

Keen to know more about Sarah? See who’s who at IBU.